Frequently Asked Questions
Everything you need to know about your AG Jeans order.
What is the standard shipping timeframe?
Standard ground shipping typically takes 3-7 business days within the continental U.S. Expedited and overnight shipping options are available at checkout.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Sale items marked as 'Final Sale' are not eligible for return.
How do I find the right fit for my body type?
Each product page features a detailed 'Size Guide' and 'Fit Note' section. We offer a range of silhouettes from skinny to relaxed, with specific measurements for rise, inseam, and leg opening.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific location and local customs regulations.
How should I care for my premium denim?
To preserve the color and elasticity of your jeans, we recommend washing them inside out in cold water and hanging them to air dry. Avoid using bleach or fabric softeners.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and interest-free installment payments via Afterpay.